This policy applies to (United Kingdom) orders. This policy is designed to ensure that you have a clear understanding of our shipping policies and procedures. By ordering from this store, you accept the guidelines here.
Shipping And Delivery
Rates are based on your customer’s address and the weight and dimensions of their order
- Orders placed through our website usually ship within 1-2 business days Mon to Fri .
- We deliver your order straight to your address according to your location, transit time can be between 3-5 Business days Mon To Fri.
Tracking information is automatically sent to the email address you provide at checkout. If you do not receive tracking information within 1-2 business days of the above processing time, please check your spam folder.
As of now, we do not support international shipping
All orders sent to customers are exempt from additional duties and taxes.
Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please email us at: email@example.com, if you decide to cancel the order. We will not accept order cancellation request if the orders have already been shipped.
CHANGE ADDRESS OR PHONE NUMBER:
If you would like to change your address, you will need to contact us at: firstname.lastname@example.org, and update us with the new delivery address. After the order is shipped, we will no longer be able to change the shipping address.
DAMAGED OR MISSING PACKAGES :
Please check all items thoroughly after receiving them. Sometimes your items may be damaged in transit. When this happens, we just need you to send an email and damage photos within 5 days of the shipping date. Any damaged or missing items reported after 5 days will not be refunded. Please do not discard any packaging or product until all shipping issues have been resolved. Email us at: email@example.com, so that we can work with you to resolve the issue.
if you have any question about shipping please contact us at
Address: 8 Prince Albert Mews, London SW11 4LL, United Kingdom
Monday to Friday 9am to 9pm (GMT)
Saturday 10am to 6pm
Sunday 10am to 4pm