Return And Refund Policy
To make your shopping experience more enjoyable, we offer a simple return system so you can shop with confidence.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at: email@example.com, If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please note that the customer is responsible for all return shipping cost
You can always contact us for any return question at: firstname.lastname@example.org,
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Any damaged or missing items reported after 5 days will not be refunded
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that it may take up to 10 days for the refund to appear in your bank account.
if you have any question about return and refund policy contact us at
Address: 8 Prince Albert Mews, London SW11 4LL, United Kingdom
Monday to Friday 9am to 9pm (GMT)
Saturday 10am to 6pm
Sunday 10am to 4pm